Join Para Era
Personal Injury Training

Reach out to the law firm leaders at Best Era today to learn more about how we can bring your organization into the future of legal. We’ll explain our services and answer any questions you may have during a free consultation.

At Best Era, we offer expert-led paralegal training programs designed to enhance legal support skills and streamline law firm operations. Led by Marisa Rua, our training ensures your team is equipped with the knowledge and tools necessary for success.

We offer two tailored training options to meet the specific needs of your firm.

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Learn how to:

  • Handle the intake process from start to finish
  • Convert leads into clients
  • Manage your time and case load
  • Use automation to simplify follow-ups
  • Track key performance indicators (KPIs)
  • Communicate clearly and confidently with clients
Convert leads into clients

Basic Paralegal
Training Program

This training provides a comprehensive introduction to pre–litigation and the essential skills needed for paralegal support in personal injury law.

  • Four Hours of Training Over Zoom

    Overview of pre-litigation, including different types of personal injury claims and essential legal terminology. Step-by-step guidance on gathering client information, collecting evidence, and managing settlements. Understanding insurance coverage, medical records review, and best practices for client communication.

  • Follow–Up Phone Calls

    Three one-hour Zoom follow-up sessions to address questions and reinforce training concepts.
    ▪ Week 1: Immediate follow-up to solidify foundational knowledge.
    ▪ Week 3 & Week 6: Continued support and skill-building.

  • Paralegal Slack Community Access

    30-day access to an exclusive community for real-time support and ongoing training.

    Option to purchase a subscription for continued access beyond the 30-day trial.

Specialized Paralegal
Training Program

For firms needing customized training, this package provides tailored instruction on specific firm procedures, systems, and workflows.

  • Four Hours of Training Over Zoom

    Fully customized training based on your firm’s needs (e.g., case management procedures, document organization, deadline tracking).

  • Follow–Up Phone Calls

    Three one-hour follow-up Zoom calls for personalized guidance and skill enhancement.
    ▪ Week 1: Ensure clarity and answer immediate questions.
    ▪ Week 3 & Week 6: Ongoing refinement of skills and troubleshooting.

  • Paralegal Slack Community Access

    30-day trial access for continued learning and real-time support.

    Subscription option available post-trial for extended access.

1:1 Personalized Training

For firms needing a fully customized approach, this program offers tailored onboarding, coaching, and materials designed around your specific practice needs.

  • Tailored Onboarding Strategy

    Training built around your firm’s systems, workflows, and case types to ensure maximum relevance and impact.

  • Coaching Sessions

    Ongoing one-on-one Zoom sessions with a dedicated trainer for hands-on guidance, skill development, and troubleshooting.

  • Firm-Specific Materials

    Custom resources, templates, and documentation aligned with your firm’s processes for immediate application.

Training for Teams

Each package includes training for up to 5 paralegals, with additional seats available for an added cost.

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FREQUENTLY
ASKED Questions

We know you may have questions before signing up. Here are some of the most common ones we hear about the program, the format, and who it’s for.

Who is Marisa Rua?

Who is Marisa Rua?

Who is Marisa Rua?

Marisa Rua is our paralegal training consultant at Best Era. Marisa has worked as a personal injury paralegal in multiple law firms over the past decade.

Most recently Marisa worked at Ryan McKeen’s law firm, Connecticut Trial Firm, where she developed her skills as lead paralegal trainer and created a system of onboarding for new paralegals.

She continues to stay up to date on the latest in personal injury law while working for Ryan at McKeen Law Firm as his sole paralegal. Marisa has shared her expertise on multiple podcasts, and conferences, including Connecticut Trial Lawyers Association’s annual conference.

Who is Marisa Rua?

Why Invest in Paralegal Training for Your Law Firm?

Why Invest in Paralegal Training for Your Law Firm?

We believe law firms that invest in ongoing support for their team members see more long-term success with employees, and avoid high rates of employee turnover. Hiring and firing is a repeated drain on your law firm’s time, money, and resources.

With dedicated training for your employees your law firm will see higher rates of retention, production, efficiency, and overall greate morale. When paralegals feel empowered everyone at the law firm wins.

Who is Marisa Rua?

Why Should I Outsource Paralegal Training?

Why Should I Outsource Paralegal Training?

Law firm owners are busy running their firms. Other paralegals are busy handling a large caseload. Every attorney in the firm likes things handled a slightly different way.

That leaves new paralegal hires with few options for a thorough and well-organized onboarding and training program in-house. New paralegals are likely to be tasked with shadowing othe paralegals and associates at the firm to replace formal training until they learn the ropes.

This leads to chaos and disorder as every new hire creates a different system for the way things are done. With one dedicated paralegal training program

Who is Marisa Rua?

Who is this training best suited for?

Who is this training best suited for?

This training is ideal for current paralegals, aspiring paralegals, legal assistants, and intake specialists who want to build foundational skills or strengthen their knowledge in personal injury law. Whether you’re new to the field or looking to enhance your efficiency, this program provides practical tools and guidance.

Contact Us Today

Reach out to the law firm leaders at Best Era today to learn more about how we can bring your organization into the future of legal. We’ll explain our services and answer any questions you may have during a free consultation. We look forward to hearing from you soon and helping you take the first step towards your best era.

Customer